Product · Appointment booking

AI randevu alma — müşteriler kendi randevularını sohbette alsın

Convia uygunluğunuzu kontrol eder, doğru tamponu ayırır, onay ve hatırlatma gönderir ve her randevuyu takviminize yazar — ekibinizden hiç kimse telefonu açmadan.

Kredi kartı gerekmez.

9:41
Convia
Online
Can I book a consultation next week sometime in the afternoon?
5:30 PM
Sure — Tuesday 2:30pm, Wednesday 3:15pm, or Thursday 4:00pm are open. Which works?
5:30 PM
Wednesday 3:15pm please.
5:31 PM
Booked. You'll get a confirmation email shortly, and I'll send a reminder the night before.
5:31 PM
Type a message...

Randevuya bağlı işletmelerin çoğu, soru ile randevu arasında müşteri kaybeder — bir insan telefonu açana kadar müşteri çoktan başka bir yere gitmiştir. Convia'nın randevu alma özelliği tüm akışı sohbetin içine taşır: uygunluk kontrolü, tampon süre, gerekirse depozito, onay, hatırlatma. Müşteri sohbetten hiç çıkmaz, siz de takvimle bir dakika bile uğraşmazsınız.

Özellikler

Bunu açtığınızda elde ettikleriniz

Real-time availability

Convia checks your Google Calendar (or any calendar via webhook) and offers slots that are actually free, with the right buffer between appointments.

Service-aware durations

Different services need different durations — a quick consult vs a 3-hour treatment. Convia knows the duration per service and blocks the right amount of time.

Confirmations and reminders

Automatic confirmation email or message after booking, plus an opt-in reminder the night before — across web, WhatsApp, or Instagram.

Reschedule and cancel in chat

Customers reschedule or cancel right inside the conversation. Convia updates your calendar instantly and frees the slot for the next request.

Working hours and time off

Configure working hours per day, block holidays and time-off, and set a buffer before / after each booking. The agent respects all of it.

Owner notifications

Get an email or in-app notification on every booking. Multi-team setups can route notifications per provider or per location.

Nasıl çalışır

Kayıttan canlı ajana

You set your appointment configuration: working hours, services with durations, buffer time, who's assigned to what. Connect a Google Calendar or hook up your scheduling tool via webhook.

A customer asks about a booking in chat. Convia checks real availability, offers two or three slot options, and confirms. The booking is written to your calendar instantly.

Convia sends an automated confirmation immediately and an opt-in reminder the night before — over the same channel the booking happened on (web, Instagram, WhatsApp).

If the customer needs to reschedule or cancel, they do it in chat. The slot frees up, the customer gets the update, and your diary stays clean.

Ekiplerin bunu seçme nedeni

Gerçek müşteri kazanımlarında ortaya çıkan farklar

  • Real availability — no double-bookings, no awkward gaps

  • Works across web, Instagram, WhatsApp, and voice

  • Optional deposits to cut no-shows

  • Time-zone handling for international bookings

  • Multi-provider / multi-location routing

  • Live in under fifteen minutes with Google Calendar

SSS

Sık sorulan sorular

  • Google Calendar is one-click. We also support Outlook 365 and any scheduling tool that exposes a webhook (Calendly, Cal.com, Acuity, Square, Treatwell, Fresha, Setmore — anything with an inbound webhook).

Kendi içeriğinizde AI appointment booking deneyin

Eğitim ve test ücretsizdir. Ajanınız canlıya alıp gerçek müşterileri yanıtlamaya başlayana kadar ödeme yapmazsınız.