Free tool · Website chat

After-hours website chat message generator

Honest away messages plus optional lead capture — so night visitors know when you are back and how to reach you.

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How it works

  1. 1

    Set your schedule context

    Business name, next open time, timezone, and whether to ask for email while away.

  2. 2

    Copy widget messages

    Use the generated opener and follow-up lines in your website chat bubble.

  3. 3

    Enable 24/7 coverage

    Deploy a Convia agent that handles FAQs after hours and routes urgent cases appropriately.

Your details

Templates update live as you type.

Your templates

Chat bubble — after hours

Thanks for visiting our business! We're closed right now and will be back tomorrow at 9:00 AM (local time). Leave your email and we'll follow up when we're back. You can still leave your question here — we'll prioritize it when we reopen.

Short variant (mobile)

We're away — back tomorrow at 9:00 AM (local time). Reply with your question and we'll answer first thing.

Email subject line (follow-up)

Subject: Question for our business — received after hours Use this subject when routing overnight leads to your inbox or CRM so your team can spot after-hours inquiries quickly.

Urgent line

For emergencies only, call [phone number]. For everything else, we'll reply when we're back tomorrow at 9:00 AM (local time).

Never lose a lead after you close

Convia captures contact details overnight and answers common questions when your team is offline.

Start free — no card

View pricing · No credit card for training and testing

Visitors who chat after hours still expect a response path. A short, honest away message plus contact capture prevents lost leads.

Timezone-aware wording helps international visitors understand when you reopen. Pair static away text with an agent that can still answer FAQs from your knowledge base.

Related: Product overview

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