Real-time availability
Convia checks your Google Calendar (or any calendar via webhook) and offers slots that are actually free, with the right buffer between appointments.
Product · Appointment booking
AI appointment booking — let customers book themselves, in chat
Convia checks your availability, holds the right buffer, sends confirmations and reminders, and writes every booking back to your calendar — without anyone in your team picking up the phone.
No credit card required.
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Convia
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Most appointment-driven businesses lose customers between the question and the booking — by the time a human picks up, the customer has gone elsewhere. Convia's appointment booking takes the entire flow inside the conversation: availability check, buffer time, deposit if needed, confirmation, reminder. The customer never leaves the chat, and you never spend a minute on the diary.
Features
What you get when you turn this on
Service-aware durations
Different services need different durations — a quick consult vs a 3-hour treatment. Convia knows the duration per service and blocks the right amount of time.
Confirmations and reminders
Automatic confirmation email or message after booking, plus an opt-in reminder the night before — across web, WhatsApp, or Instagram.
Reschedule and cancel in chat
Customers reschedule or cancel right inside the conversation. Convia updates your calendar instantly and frees the slot for the next request.
Working hours and time off
Configure working hours per day, block holidays and time-off, and set a buffer before / after each booking. The agent respects all of it.
Owner notifications
Get an email or in-app notification on every booking. Multi-team setups can route notifications per provider or per location.
How it works
From signup to a live agent
You set your appointment configuration: working hours, services with durations, buffer time, who's assigned to what. Connect a Google Calendar or hook up your scheduling tool via webhook.
A customer asks about a booking in chat. Convia checks real availability, offers two or three slot options, and confirms. The booking is written to your calendar instantly.
Convia sends an automated confirmation immediately and an opt-in reminder the night before — over the same channel the booking happened on (web, Instagram, WhatsApp).
If the customer needs to reschedule or cancel, they do it in chat. The slot frees up, the customer gets the update, and your diary stays clean.
Why teams pick this
The reasons it shows up in real customer wins
Real availability — no double-bookings, no awkward gaps
Works across web, Instagram, WhatsApp, and voice
Optional deposits to cut no-shows
Time-zone handling for international bookings
Multi-provider / multi-location routing
Live in under fifteen minutes with Google Calendar
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Trusted in production
Real businesses run their messages and their posts through Convia
Hotels and residences, real-estate offices, salons, and social media agencies use Convia in Turkish and English — each with its own knowledge, tone, and brand.
Official Meta APIs
Instagram and WhatsApp connect through Meta's official APIs via Zernio, a Meta Business Partner. No scraping, no password sharing.
You hold the keys
Channels connect over OAuth. Revoke Convia's access from Instagram or Meta Business Suite whenever you want.
Encrypted and isolated
TLS 1.2+ in transit, AES-256 at rest, and every request ownership-checked against your own account.
No lock-in
Monthly billing, cancel anytime, and a 7-day refund on your first month.
FAQ
Common questions
- Google Calendar is one-click. We also support Outlook 365 and any scheduling tool that exposes a webhook (Calendly, Cal.com, Acuity, Square, Treatwell, Fresha, Setmore — anything with an inbound webhook).
Try AI appointment booking on your own content
Free to train and test. Pay nothing until your agent is live and answering real customers.