Service-aware durations
Convia knows a balayage is 3 hours and a quick trim is 30 minutes. It blocks the right amount of time so you don't end up double-booked or with awkward gaps.
Industries · Salons & spas
AI booking agent for salons and spas — fill the chair without lifting a finger
Convia takes bookings on Instagram, WhatsApp, and your website, blocks the right duration per service, and sends reminders that actually reduce no-shows.
No credit card required. Train and test free.
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Most salons and spas lose bookings the same way: someone DMs at 9pm asking 'do you have anything Saturday?' and nobody replies until Monday morning. By Monday they've booked somewhere else. Convia answers in seconds, knows how long every service takes, blocks the right amount of time with the right stylist, takes the deposit, and reminds the customer the night before so the chair doesn't go empty.
What it handles
Six things a Convia agent does for salons & spas
Bookings into your diary
Plugs into Google Calendar or your booking tool via webhook. The diary stays the source of truth — Convia just routes conversations into it.
Deposits to cut no-shows
Send a deposit link directly inside the chat for prime slots, first-time customers, or long services. Most no-shows simply stop happening.
Add-ons and upsell
A toner add-on for the colour. A facial paired with the massage. Convia mentions the right add-ons at the right time without being pushy.
Multi-language
Tourists, expats, locals — replies in the language your customer writes in. No per-language scripting needed.
No-show protection
Reminders the night before, easy reschedule in chat, and a blacklist for the small number of repeat no-shows you'll always have.
How it actually works
A day with a Convia agent on your salons & spas site
A new customer slides into your Instagram DMs at 10pm asking if you have anything for Saturday. Convia answers in 4 seconds with the right service block, sends a deposit link, and by morning the booking is in Mia's calendar with the deposit collected.
A regular WhatsApps to reschedule. Convia checks the diary, offers two alternative slots, and books the new one — without anyone at reception lifting a finger.
A walk-in calls about a brow lamination price. Convia answers from your service list, books a slot for tomorrow, and tags the inquiry as 'first-time' so Mia knows to do the consultation.
Every booking, deposit, and reschedule shows up in your owner dashboard. You see the chair filling itself.
Why Convia
The differences that show up in your reviews
Built for booking businesses — duration, stylist, deposits, all baked in
Plugs into Google Calendar or your existing booking system
Cuts no-shows with deposits and night-before reminders
Handles Instagram DMs, WhatsApp, and your website with one agent
Speaks every language your customers walk in with
Live in under ten minutes, no developer required
Related reading
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Trusted in production
Real businesses run their messages and their posts through Convia
Hotels and residences, real-estate offices, salons, and social media agencies use Convia in Turkish and English — each with its own knowledge, tone, and brand.
Official Meta APIs
Instagram and WhatsApp connect through Meta's official APIs via Zernio, a Meta Business Partner. No scraping, no password sharing.
You hold the keys
Channels connect over OAuth. Revoke Convia's access from Instagram or Meta Business Suite whenever you want.
Encrypted and isolated
TLS 1.2+ in transit, AES-256 at rest, and every request ownership-checked against your own account.
No lock-in
Monthly billing, cancel anytime, and a 7-day refund on your first month.
FAQ · Salons & spas
Common questions before you launch
- No. Convia sits in front of your booking system and handles the conversation — it writes confirmed bookings into the diary you already use (Google Calendar, Square, Treatwell, Fresha, etc.) via a webhook.
Launch a Convia agent for your salons & spas business
Free to train and test. Pay nothing until your agent is live and answering real customers.