Same-night reservations
Party-size logic, table-time blocks, deposits for large groups, and pre-orders for tasting menus — all handled in chat without you touching the diary.
Industries · Restaurants
AI chatbot for restaurants — take reservations and answer menu questions 24/7
Convia handles bookings, dietary questions, and front-desk chatter on your website, Instagram DMs, and WhatsApp — in any language, around the clock.
No credit card required. Train and test free.
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Restaurants get the same questions every single night — opening hours, kids menu, vegetarian options, parking, allergy policies, dress code, group size. Every minute your phone is busy or your team is plating is a minute someone is sitting on Instagram trying to book a table somewhere else. Convia is an always-on host that answers every one of those questions in the right language, takes the reservation while the moment is hot, and only escalates the calls that actually need a human.
What it handles
Six things a Convia agent does for restaurants
Menu and dietary Q&A
Vegetarian, vegan, halal, gluten-free, nut allergies, kids menu — every answer grounded on your real menu, not a generic LLM guess.
Multi-language by default
Turkish tourists, English locals, Arabic visitors — Convia replies in whichever language the customer wrote in. No per-language training needed.
Instagram + WhatsApp
The same agent that answers on your site also replies to DMs and WhatsApp inquiries with the same answers and the same booking power.
No-show protection
Rate-limited booking attempts, deposits for prime slots, blacklist for known no-shows, and a confirmation flow that double-checks before peak nights.
Reviews, loyalty, events
Convia can pitch a loyalty signup, share an upcoming wine night, or quietly ask happy diners to leave a review — without ever feeling pushy.
How it actually works
A day with a Convia agent on your restaurants site
A diner messages your Instagram at 11pm asking if you have a window table for two on Saturday for an anniversary. Convia replies in less than a second with two options — 7pm and 9pm — confirms the special occasion, and notes it so your server can prep a card and a candle.
A tourist lands on your website on Sunday morning, asks in Italian whether you can do an early dinner with kids before they fly out. Convia answers in Italian, suggests the 5:30pm slot, asks about high chairs and allergies, and books it.
On a busy Friday night your phone is ringing off the hook. Three of those calls are people asking the same questions — 'are you open?', 'do you do takeaway?', 'is there parking nearby?'. Convia is already on it: those three never had to call, and your team is plating instead of explaining.
Every booking lands in your owner inbox with the time, party size, language, and any special notes. The diary in Convia syncs back so your floor manager only ever sees the cleaned-up view.
Why Convia
The differences that show up in your reviews
Built for restaurants — not adapted from a generic SaaS bot
Lives on web, Instagram, WhatsApp, and voice with one agent brain
Speaks every language your diners do, including the tourists
Knows your menu — grounded on the actual PDF or page you uploaded
Protects you from no-shows with deposits, reminders, and a blacklist
Launches in under ten minutes from a single onboarding flow
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Trusted in production
Real businesses run their messages and their posts through Convia
Hotels and residences, real-estate offices, salons, and social media agencies use Convia in Turkish and English — each with its own knowledge, tone, and brand.
Official Meta APIs
Instagram and WhatsApp connect through Meta's official APIs via Zernio, a Meta Business Partner. No scraping, no password sharing.
You hold the keys
Channels connect over OAuth. Revoke Convia's access from Instagram or Meta Business Suite whenever you want.
Encrypted and isolated
TLS 1.2+ in transit, AES-256 at rest, and every request ownership-checked against your own account.
No lock-in
Monthly billing, cancel anytime, and a 7-day refund on your first month.
FAQ · Restaurants
Common questions before you launch
- Most restaurants run Convia alongside their existing reservation tool — Convia handles the conversation, qualifies the booking, and writes it into your existing flow. We can also hand a confirmed booking to a webhook your system reads.
Launch a Convia agent for your restaurants business
Free to train and test. Pay nothing until your agent is live and answering real customers.