Grounded on your content
Convia ingests your website, knowledge base, and uploaded documents. Answers are based on what your business actually says, not what an LLM guesses.
Product · Website AI chatbot
AI chatbot for your website — grounded, multi-language, in production in minutes
Paste a one-line script tag. Convia trains on your website, answers customers 24/7 in any language, and captures leads or books appointments — without a single line of code from your team.
No credit card required.
9:41
Convia
Online
Type a message...
Most websites still rely on contact forms that send an email someone reads on Monday — by which point the customer has already gone elsewhere. A Convia website AI chatbot answers in seconds, grounded on your real content, in whatever language the visitor wrote in. It captures leads, books appointments, recovers carts, and escalates to a human only when it should. Setup is a single script tag, and you're live this afternoon.
Features
What you get when you turn this on
One-line embed
Paste a single script tag in your site head. The widget loads asynchronously, doesn't block your page, and respects your CSP and brand styling.
Multi-language out of the box
Visitor writes in Turkish, French, Arabic, German — Convia replies in the same language. No translation tables, no per-language training.
Real actions
Capture leads with the questions you choose, book appointments into Google Calendar, hand off to a human, or recover a cart — all from inside the chat.
Spam and rate-limit protection
Per-visitor rate limits, automatic spam detection, blocklists with safe-contact exceptions — your agent answers customers, not abusive bots.
One brain, many channels
The same agent that powers your widget also runs on Instagram DMs, WhatsApp, and voice. Customers get consistent answers across every surface.
How it works
From signup to a live agent
You point Convia at your website. It crawls the public pages, cleans them, and indexes everything that matters — products, prices, opening hours, policies, FAQ. You can refine which pages are in scope and which are out.
You pick the goal — capture leads, book appointments, answer support, drive conversions, or some combination. Each goal turns on the right backend: CRM webhook, calendar, owner notifications, fallback rules.
You paste a script tag in your site head. The widget loads asynchronously, picks up your brand colour and the chosen position, and starts answering.
You watch every conversation in the dashboard — replay, tag, override the agent if needed, and tune the prompt. Most teams ship their first agent in under ten minutes from first click to first real conversation.
Comparison
Convia vs Generic SaaS chatbots
Where each tool lands when you put a real customer in front of it.
| Capability | Convia | Generic SaaS chatbots |
|---|---|---|
| Grounded on your real content | Crawls your site, learns your policies and prices | Generic LLM with optional uploaded files |
| Multi-language by default | Replies in the visitor's language automatically | Often requires per-language flows |
| Channel coverage | Web, Instagram DMs, WhatsApp, voice from one agent | Web-only or paid per-channel add-ons |
| Real actions (booking, lead capture) | Native lead capture + appointment booking baked in | Requires extra integrations or paid plans |
| Setup time | Under ten minutes | Weeks of bot-building |
Why teams pick this
The reasons it shows up in real customer wins
No code required — paste a script tag, configure in the dashboard
Grounded answers reduce hallucination and embarrassing replies
Works on Shopify, WordPress, Webflow, Wix, custom sites
Brand styling: brand colour, position, greeting, suggested questions
GDPR-aware: data retention controls, cookie-free embed option
Free to train and test — pay only when the agent is live
Related reading
Go deeper
Blog · 12 min
Website AI agent implementation guide: security, analytics, and launch checklist
End-to-end checklist for shipping a customer-facing agent: privacy, performance, measurement, and rollback plans.
Blog · 10 min
How to customize your website AI agent: widget behavior, tone, safety, and escalation
Practical tuning for triggers, voice, brand-safe replies, and clean handoff to humans across marketing and support journeys.
Blog · 11 min
How to train an AI agent on your website content (grounding done right)
Scope your crawl, remove stale pages, dedupe sources, and avoid poisoning your agent with irrelevant internal content.
Trusted in production
Real businesses run their messages and their posts through Convia
Hotels and residences, real-estate offices, salons, and social media agencies use Convia in Turkish and English — each with its own knowledge, tone, and brand.
Official Meta APIs
Instagram and WhatsApp connect through Meta's official APIs via Zernio, a Meta Business Partner. No scraping, no password sharing.
You hold the keys
Channels connect over OAuth. Revoke Convia's access from Instagram or Meta Business Suite whenever you want.
Encrypted and isolated
TLS 1.2+ in transit, AES-256 at rest, and every request ownership-checked against your own account.
No lock-in
Monthly billing, cancel anytime, and a 7-day refund on your first month.
FAQ
Common questions
- Most teams ship their first website agent in under ten minutes. The bottleneck is usually pasting the script tag into your CMS — the rest of the configuration is point-and-click in the Convia dashboard.
Try Website AI chatbot on your own content
Free to train and test. Pay nothing until your agent is live and answering real customers.