Conversational fields
Define exactly which questions to ask, in which order, with which validation. The agent asks them naturally — not like a form being read aloud.
Product · Lead capture
AI lead capture that customers actually answer — no forms, no friction
Configure exactly the questions you want Convia to ask, the order, and what happens when a lead is saved — owner email, CRM webhook, or in-app inbox. Built into every Convia agent.
No credit card required.
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Static contact forms get ignored. Visitors don't want to fill in seven fields to get a quote — they want a conversation. Convia's AI lead capture turns the same qualifying questions into a natural chat. You define the questions (name, email, budget, timeline, anything you want), which are required, and what happens after a lead is saved — and the agent does the rest.
Features
What you get when you turn this on
Conditional logic
Skip questions that don't apply based on earlier answers. A B2B prospect doesn't get asked about personal use; an enterprise lead doesn't get the SMB pricing tier.
Owner email notifications
Every saved lead lands in your inbox with the full conversation, structured answers, and a quick reply link. No copy-paste needed.
CRM webhook
Push every lead straight into HubSpot, Pipedrive, Salesforce, Zoho, or any tool with an inbound webhook. Field mapping is point-and-click.
After-save replies
Set a thank-you reply the agent sends after saving, or hand off to a human, or pitch a meeting — your call.
Master toggle
Lead capture can be turned off cleanly per agent. When off, the agent stops asking qualifying questions entirely — useful for support-only agents.
How it works
From signup to a live agent
You design the question set in the dashboard — name, email, company, budget, timeline, anything you want. Drag to reorder, toggle required, set a friendly hint text per field.
You pick what happens after a lead is saved: owner email, CRM webhook, in-app inbox, or any combination. Field mapping is point-and-click.
The agent asks the questions in a real conversation, only when context makes sense. It doesn't start with a wall of inputs — it earns the right to ask.
Every saved lead lands in your owner dashboard, your inbox, and your CRM with the full conversation, the structured answers, and the language the conversation happened in.
Why teams pick this
The reasons it shows up in real customer wins
Higher completion rates than static forms — by 3-5x in many tests
Every channel: web, Instagram, WhatsApp, voice — same lead schema
CRM-ready JSON payloads, no field-mapping arguments
Clean schema versioning so you can iterate without losing history
GDPR-aware retention controls on enterprise plans
Test mode so you can run the flow yourself before going live
Related reading
Go deeper
Blog · 11 min
AI agent lead generation strategy for B2B teams
Intent capture, progressive profiling, routing rules, and how a grounded agent supports outbound and inbound together.
Blog · 11 min
AI sales agents on your website: qualification, CRM handoff, and guardrails
Design conversational flows that book meetings without over-promising, with clean handoff to humans and your CRM.
Blog · 10 min
Conversational AI and conversion rate optimization: what actually moves the needle
Triggers, copy, latency, and trust patterns that turn chats into qualified leads—without annoying every visitor.
Trusted in production
Real businesses run their messages and their posts through Convia
Hotels and residences, real-estate offices, salons, and social media agencies use Convia in Turkish and English — each with its own knowledge, tone, and brand.
Official Meta APIs
Instagram and WhatsApp connect through Meta's official APIs via Zernio, a Meta Business Partner. No scraping, no password sharing.
You hold the keys
Channels connect over OAuth. Revoke Convia's access from Instagram or Meta Business Suite whenever you want.
Encrypted and isolated
TLS 1.2+ in transit, AES-256 at rest, and every request ownership-checked against your own account.
No lock-in
Monthly billing, cancel anytime, and a 7-day refund on your first month.
FAQ
Common questions
- Yes — each agent has its own lead capture configuration. You can run different schemas for different brands or different industries.
Try AI lead capture on your own content
Free to train and test. Pay nothing until your agent is live and answering real customers.