Official WhatsApp Business connection
Connect your WhatsApp Business or Cloud API number via our verified integration. No copy-and-paste scripts, no risk of getting banned.
Product · WhatsApp AI agent
WhatsApp AI agent — answer every business message, in every language, instantly
Convia connects to your WhatsApp Business number and replies to every inbound message with the same agent brain that runs your website and Instagram.
No credit card required.
9:41
Convia
Online
Type a message...
Half the world runs its business on WhatsApp — and most of those messages never get answered in time. Convia connects to your WhatsApp Business number and answers every inbound message in seconds, in the customer's language, grounded on your real business. Bookings, quotes, lead capture, document handoff — all from inside the chat.
Features
What you get when you turn this on
Multi-language by default
Convia replies in whichever language the customer wrote in. Critical for cross-border, immigrant, and tourist-heavy businesses.
Reminders and follow-ups
Send appointment reminders, booking confirmations, and tactful follow-ups via WhatsApp — using approved business templates where required.
Multi-agent inbox
Your team can take over any conversation any time. Convia hands off cleanly, with the full context preserved.
Spam and abuse protection
Auto-blocklist, rate limits per sender, and a safe-contacts list for known customers — your inbox stays focused on real business.
One agent, every channel
The same brain that answers your website and Instagram answers WhatsApp. Consistent answers wherever customers message you.
How it works
From signup to a live agent
You connect your WhatsApp Business or WhatsApp Cloud API number via Convia's onboarding (we use Meta's official APIs through our partner Zernio).
You set the goal — capture leads, take bookings, run quotes, handle support. Each goal turns on the right backend: calendar, owner notifications, document handoff.
Customers message your WhatsApp number; Convia replies in seconds. The humanizer adds natural typing delays and quiet hours so replies look human, not bot-like.
When something needs a human, Convia notifies your team, pauses replies on that thread, and hands over with the full conversation context preserved.
Why teams pick this
The reasons it shows up in real customer wins
Official Meta integration — your account is safe
Multi-language replies match your customer base
Booking, lead capture, and quotes baked in — no extra wiring
Owner inbox + team takeover any time
Quiet hours and humanizer for natural replies
Live in under fifteen minutes after WhatsApp verification
Related reading
Go deeper
Blog · 10 min
Multi-channel AI agents: one brain, many surfaces
Keep answers consistent across web widget, messaging channels, and voice by aligning knowledge, tone, and escalation rules.
Blog · 11 min
AI agents for customer support: triage, handoff, and metrics that matter
Deflection, CSAT, containment vs resolution, and when your agent must escalate—without trapping users in loops.
Blog · 11 min
AI agent lead generation strategy for B2B teams
Intent capture, progressive profiling, routing rules, and how a grounded agent supports outbound and inbound together.
Trusted in production
Real businesses run their messages and their posts through Convia
Hotels and residences, real-estate offices, salons, and social media agencies use Convia in Turkish and English — each with its own knowledge, tone, and brand.
Official Meta APIs
Instagram and WhatsApp connect through Meta's official APIs via Zernio, a Meta Business Partner. No scraping, no password sharing.
You hold the keys
Channels connect over OAuth. Revoke Convia's access from Instagram or Meta Business Suite whenever you want.
Encrypted and isolated
TLS 1.2+ in transit, AES-256 at rest, and every request ownership-checked against your own account.
No lock-in
Monthly billing, cancel anytime, and a 7-day refund on your first month.
FAQ
Common questions
- Either works. WhatsApp Business app is the fastest start for SMBs. WhatsApp Cloud API is what we recommend for higher-volume or multi-team setups — we'll walk you through the verification.
Try WhatsApp AI agent on your own content
Free to train and test. Pay nothing until your agent is live and answering real customers.