Free tool · Lead capture
Chatbot lead qualification questions generator
Three focused questions that feel like a conversation — not a form — before you hand off to sales.
How it works
- 1
Pick your business type
Service, retail, or B2B — the script adjusts question order and handoff wording.
- 2
Review the question flow
Copy the multi-step script including contact capture and human handoff lines.
- 3
Deploy on your site
Paste into Convia or your agent instructions — trim any question your team does not use.
Your details
Templates update live as you type.
Your templates
Opening
Happy to help! I'll ask a few quick questions so our team can follow up with the right next step.
Question 1
What service are you interested in? (Map to CRM field: service_interest)
Question 2
What's your timeline — this week, this month, or just exploring? (Map to CRM field: timeline)
Question 3
What's the best email or phone to reach you? (Map to CRM field: contact_email / contact_phone)
Handoff
Thanks — I've shared this with our team. Expect a reply within [X business hours]. Anything else I can clarify now? **CRM mapping:** Map to: lead_source, timeline, service_interest, contact_email, contact_phone Set lead_source to "website_chat" (or your chat provider name) for attribution reporting.
Qualify leads automatically on your website
Convia asks the right questions, scores intent, and routes hot leads to your inbox or CRM.
Start free — no cardView pricing · No credit card for training and testing
Good qualification feels like a conversation, not a form. Three focused questions plus contact capture is enough for most SMB sites.
Match questions to what your sales team actually uses — extra fields increase drop-off without improving close rates.
Related: Product overview