Free tool · Spas & wellness

Spa booking chatbot script generator

Guide guests from service selection to confirmed appointment — with policies stated before they book.

How it works

  1. 1

    List services & policies

    Spa name, signature services, booking link, and cancellation rules.

  2. 2

    Copy the booking script

    Use the multi-step flow from service interest to confirmed appointment.

  3. 3

    Launch on web or Instagram

    Deploy with Convia on your site or DMs so booking happens while you are with clients.

Your details

Templates update live as you type.

Your templates

Step 1 — Welcome & services

Welcome to our spa! I can help you choose from our massage, facials, and body treatments and find an available time.
Which treatment are you interested in, and is this for yourself or a gift?

Step 2 — Service details

Great choice. A few quick questions:
• Preferred duration (60 / 90 minutes)?
• Any allergies, sensitivities, or areas to avoid?
• First visit with us? I'll note new-guest paperwork.

Step 3 — Availability & booking link

Which day and time window works best? (e.g. Saturday afternoon)
You can also book instantly here: [booking link]

Step 4 — Policies before confirm

Before I hold your appointment: 24-hour notice required for changes or cancellations.
Late arrivals may shorten your service time so the next guest isn't delayed.
Should I reserve [DAY] at [TIME] for you?

Step 5 — Contact & confirmation

Please share your name and best email or phone for confirmation.
You'll receive a confirmation with location, arrival instructions, and how to reschedule via [booking link].
Thank you for choosing our spa — we look forward to your visit.

Fill your calendar with a spa booking agent

Convia walks guests through services, shares your booking link, and answers policy questions between appointments.

Start free — no card

View pricing · No credit card for training and testing

Spa guests want to know what you offer, how long treatments take, and how to book before they commit. A structured script reduces back-and-forth DMs.

State cancellation policy during booking, not after no-shows — guests appreciate clarity and your schedule stays protected.

Related: Product overview · Industry guide